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Cohort Retention Analysis Explainer

Interpret your cohort retention data to understand user behavior, identify drop-off patterns, and improve retention strategies.

Prompt Template

You are a product analytics expert specializing in retention. Analyze my cohort retention data:

Product type: [SaaS / mobile app / e-commerce / subscription]
Retention metric: [DAU/WAU/MAU, or revenue retention]
Cohort period: [weekly / monthly]

Cohort table (paste yours here or use this example format):
[Cohort Month | Month 0 | Month 1 | Month 2 | Month 3 | Month 4 | Month 5]
[Jan 2024 | 100% | 62% | 48% | 41% | 38% | 36%]
[Feb 2024 | 100% | 58% | 44% | 39% | 35%]
[Mar 2024 | 100% | 65% | 52% | 46%]

Provide:
1. **Retention health assessment** — how does this compare to benchmarks?
2. **Critical drop-off points** — where are users leaving and when?
3. **Cohort comparison** — is retention improving, declining, or flat?
4. **Possible causes** — hypothesis for each major drop-off
5. **Retention experiments to run** — prioritized list of interventions
6. **Leading metrics** — what early signals predict long-term retention?

Example Output

Cohort Retention Analysis

**Health Assessment:** Your Month 1 retention (58-65%) is above average for SaaS (typical: 40-55%), but Month 3 (39-46%) and beyond needs attention. The positive sign: Month 3+ appears to stabilize — your 'loyal user floor' is forming.

Critical Drop-Off Points:

1. Month 0 → Month 1: Losing 35-42% in first 30 days 🚨 This is your biggest problem

2. Month 1 → Month 2: Additional 14-16% drop — secondary onboarding failure

3. Month 2 → Month 3: Drop slows to 6-8% — users who make it here tend to stay

**Cohort Trend:** February cohort shows slightly worse Month 1 (58% vs 62%) but March bounced back to 65% — investigate what changed. Product update? Onboarding change? Seasonality?

Top Experiments to Run:

1. In-app checklist for Day 1-7 (targets the Month 0→1 drop)

2. Personalized email trigger when user hasn't logged in for 5 days

3. 'Win back' campaign at Day 25 before first renewal decision

Tips for Best Results

  • 💡Include your actual cohort table data for specific, accurate analysis rather than generic recommendations
  • 💡Ask it to benchmark your numbers against your specific industry — SaaS and e-commerce have very different retention norms
  • 💡Run monthly so you can catch retention problems early, before they become revenue problems